Postbye review
What Postbye does, what one cancellation costs, the proof you get, how long it takes and how it compares with DumpMyGym, CancelSent and Rocket Money.
The short answer
Postbye is the service we recommend for cancelling by mail. For $23.99 once it writes a cancellation letter, mails it by certified mail the next business day and sends you the proof of delivery, then follows up to check the company cancelled. If it cannot get the subscription cancelled, its money-back guarantee applies within 10 business days.
Go to PostbyeAt a glance
- What it is
- An independent subscription-cancellation service that writes your cancellation letter and mails it to the company
- Price for one cancellation
- $23.99 once, taxes included
- Mail class
- USPS Certified Mail
- Proof
- Tracking number and a copy of the letter on the mailing day, then the proof of delivery; signed proof (electronic return receipt) +$13.99
- Turnaround
- Mailed the next business day; usually delivered in 2 to 5 business days
- Companies covered
- More than 8,700 company guides, including more than 370 gyms and fitness companies
- Refunds
- Money-back guarantee within 10 business days if it cannot get the subscription cancelled
- Customer rating
- 4.8 out of 5 from 2,931 reviews, on its reviews page
- Contact
- [email protected], (213) 212-5819
How it works
- You name the company
Search for the company and add your details. Postbye uses the company’s mailing address from its database, or its dedicated cancellation address when it has one.
- You approve the letter
Postbye writes a formal cancellation letter in your name, and you see the full letter before it is mailed.
- It goes by certified mail
The letter is mailed by USPS Certified Mail, usually the next business day. The same day, you get the tracking number and a copy of the letter by email.
- You keep the proof
When the letter is delivered you get the proof of delivery, and Postbye follows up to confirm the cancellation went through.
What we like
- One price, $23.99 once, shown at checkout before you pay.
- It writes the letter and finds the address, so there is nothing to print or post.
- Mailed the next business day, with the tracking number the same day.
- Wide coverage: more than 8,700 company guides, from gyms and streaming to insurance.
- For Planet Fitness it mails to your home club, picked from 2,732 clubs on file, because that is where Planet Fitness takes written notice.
- A money-back guarantee within 10 business days if it cannot get the subscription cancelled.
What to know
- Signed proof, the USPS electronic return receipt, is a +$13.99 option at checkout.
- If you are happy to write the letter and find the address yourself, PostalForm mails a one-page certified letter for $11.40.
- A letter takes days: delivery usually takes 2 to 5 business days after mailing, slower than an online cancel button where a company has one.
- If a company ignores the letter, Postbye follows up, and the money-back guarantee applies within 10 business days.
How it compares
| Criterion | Postbye postbye.com Our pick | DumpMyGym dumpmygym.com | CancelSent cancelsent.com | Rocket Money rocketmoney.com |
|---|---|---|---|---|
| Price for one cancellation | $23.99 once, taxes included | $20 (Send It) or $49 (Guaranteed); a free letter to mail yourself as of November 2026 | $24.99 once; a head-office copy is +$14.99 as of November 2026 | Not sold per cancellation: part of Premium, pay-what-you-choose, typically $7 to $14 a month as of November 2026 |
| Mails a physical letter | Yes, written for you | Yes as of November 2026 | Yes, you e-sign it on your phone as of November 2026 | Not stated; an agent contacts the provider as of November 2026 |
| Mail class and proof | Certified mail, and you get the proof of delivery. Signed proof (USPS electronic return receipt) is +$13.99 at checkout | USPS Certified Mail; tracking number and a PDF proof of mailing as of November 2026 | USPS First-Class with Certified Mail and an electronic return receipt; a proof pack PDF as of November 2026 | Not stated as of November 2026 |
| Companies covered | More than 8,700 company guides, including more than 370 gyms and fitness companies | Any US gym, studio or health club with a mailing address as of November 2026 | Gyms only as of November 2026 | Many providers, not all as of November 2026 |
Questions
Is Postbye legit?
Postbye is an independent subscription-cancellation service with a published phone number, (213) 212-5819, and a support address, [email protected], that replies within one business day. Every order is covered by its money-back guarantee within 10 business days, and its reviews page shows 4.8 out of 5 from 2,931 reviews.
Does Postbye need my bank login or passwords?
No. It needs only what the company needs to find your account: your name, address and email, and your account number if you have one. You do not need to link a bank.
How much does Postbye cost?
One cancellation letter costs $23.99, taxes included, paid once at checkout. Signed proof of delivery is a +$13.99 option.
What happens if the company does not cancel?
Tell Postbye: it follows up with the company. If it cannot get the subscription cancelled, its money-back guarantee within 10 business days refunds your order.